Transformational Technology

Innovate. Do things better. Grow your business

Video conferencing.           Onsite.           Registration.

Technology is driving change and we are leading the way when it comes to using technology to it’s maximum benefit. Video conferencing is here to stay and we can show you how to make the most of this innovation. How much could you and your organisation benefit from automated processes to reduce leg work? With proper planning, you can measure the impact of your events against all your commercial drivers including impact on sales, on lead generation, on ROI, on brand awareness, on attendee satisfaction levels and so much more.

We understand that no two clients are the same and we apply our knowledge of the right technology to fit with client needs.

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Scope of Technology Applications

  • Delegate registration Services

  • Event room block management

  • Congress housing for delegates

  • Event website development

  • Event marketing

  • Badging services

  • Speakers, hosted buyers and corporate group management

  • Delegate management

How our technology can be good for your business

  • Automation of operational processes

  • Compliance to company policy

  • Cost reduction and budget setting

  • Enhance the delegate experience

  • Increased efficiency/productivity

  • Leveraged cost savings

  • Integration with other technologies

  • Increase data security and regulatory compliance

  • Make your events and organisation processes current and relevant

Applications

  • National and International Congress

  • Company conferences

  • Strategic meetings programmes

  • Sporting events

  • Exhibitions

  • Training programmes

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Case Study

Reduce costs / Increase engagement with a ‘wow factor’ / Transform operational efficiency

This leading UK corporate client were looking to improve the way they administer their annual conference for 1,000 staff.  A combined service was required to deliver their goals for attendees who were based nationally.

Their primary goal was to reduce their time spent on registration services in a cost-effective manner and to create a ‘wow factor’ by delivering the registration and pre-event information in a new and exciting way. Their other goals also included:

  • To have all registration and bookable items via an online booking link
  • To have access to online live reporting
  • To consolidate suppliers and use one company for all event aspects
  • To have offline support from a dedicated team.

We designed, built and delivered all online services for registration and all delegate needs, agenda creation, mobile app and event website. Onsite registration and badging were set up for use onsite and accessible to the organiser. Delegates could register for the conference with the minimum of fuss through the use of ‘Beacons’.

Based on the clients brief provided, MICE Concierge were able to deliver the following services:

  • Building of event website
  • Creation of online registration process with company specific registration criteria, to integrate with client internal CRM
  • Assistance with travel booking and arrangements
  • Support with delegate management and queries
  • Direct assistance with amendments and cancellations
  • Set up of discounting functionality
  • Creation of live reporting portal
  • Agenda creation
  • Set up of event APP
  • Onsite registration management
  • Badging

The client successfully ran the first online registration programme for their event, and it was a huge success. Delegate satisfaction levels were increased and the reduction in the work needed to be undertaken by the client allowed them time to concentrate on the content aspects of the conference organisation. Digital sign in to the event also made the check in process run smoother. They achieved all their original goals and will be continuing with the online registration process for all future events.

Just used the easiest booking system ever…well done!

Phil Harrison – Managing Director