Mice Concierge
Mice Concierge
Mice Concierge
Contact Mice Concierge
Mice Concierge
We combine digital communications and elevated service to deliver an exceptional delegate experience, for live, hybrid and virtual events.
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Congresses.
Meetings & Events.
Meetings Management.
Event Communications.

OUR SERVICES

Accommodation Management

This is the jewel in our crown, because nobody does accommodation services for big events quite like us. Over 25-years we’ve crafted the most comprehensive service that takes the load off busy clients and improves delegate satisfaction substantially. No matter how small or large your event, you will be in safe hands with MICE Concierge.
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Venue Sourcing & Contracting

Venue sourcing sounds simple but finding the right solution doesn’t happen by accident. Our proven system quickly and reliably turns what can become a challenge into a simple, time and money saving process.
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Event Delivery

Our project managers and producers LOVE to deliver exceptional delegate experiences, be that Live, Virtual or Hybrid. So, whether you’re planning a congress, an individual event or conference, or a series of strategic meetings that need highly creative content, we’ll bring the expertise and support needed to take things to the next level.

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Delegate Registration

Many benefits can flow from a well executed registration process. It can be a first touch of the event experience for delegates, deliver better quality insights for the client, help improve efficiencies in event delivery and provide heightened data security.
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Event Marketing

Event marketing is about more than advertising and promotion. Understanding channels, segmentation, the customer journey from first touch through to arriving at the event, pricing strategies and social media are all integral parts of the solution. You can generate excitment , connect a community and heighten engagement long before anyone walks through the door – as well as run campaigns to push registrations or sales in the process.
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Onsite Service

We use some of the most innovative software in the events industry to manage onsite registration, and when used by our skilled onsite event teams, we can deliver an exceptional delegate experience. Our event managers use the latest RFID Technology and other automated badging systems to improve delegate flow on arrival and use tracking software to enable organisers to spot and interpret delegate behaviour, maximise ROI and delight their audiences.
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Welcome to MICE Concierge

Say hello to MICE Concierge – a company with a proud history of excellence, commitment to partnership and continuous progress, always delighting and exceeding our clients’ expectations.

These days, having the knowhow to bring together the skilled resource and technology necessary to deliver an exceptional delegate experience has never been more important. Our talented team are always ready to respond to our clients’ needs, their aim being to take your event delivery to the next level by deploying the latest technology, improving efficiencies, reducing stress and enhancing the event experience.

In fact, we commit to delivering an elevated experience across every aspect of our Services Portfolio but we know that our biggest asset is our people. This means that we always focus on individual clients’ unique objectives, challenges, constrictions and ways of working.  We then combine our elevated service and the latest digital communications to support an effective, pro-active project solution that delivers the right solution for the brief, the budget and the audience.

We believe in the power of events – be they in-person, virtual or hybrid.  We are excited to be part of this industry’s ever developing future and hope we can be part of yours!

Andrew Bowers, Managing Director

Andrew Bowers, Managing Director
The team at MICE Concierge are, to put it simply, brilliant. From our initial meeting with the team we knew our hotel and group booking needs were in safe hands. No job is too big or too small and Anna and her team are always impressively quick to turn round and send over proposals and information. From events with 800 bedrooms to a simple 10 bedroom booking the service received is consistent and timescales do not change. The proposals are very easy to read and take in an the team are always on hand with any last minute changes (we have a lot of these!), I know it’s a cliché but they really are an extension of the team. Simply put, MICE are awesome.
Tom – Events Manager - Corporate
The team at MICE Concierge are fantastic to work with. We often turn around events in quick succession here and MICE concierge are excellent in providing end to end support with venue finding and booking, both in London and across the UK. My whole team have had the same level of service from MICE concierge and they are now our go to venue / accommodation support team.
Sally - Events Manager - Experiential Marketing
I first started working with the Mice Concierge team when I was Operations Director for a large-scale commercial event’s company. When I moved over to client side / in-house corporate, I continued working with MICE because their knowledge of the B2B events industry, be it agency, association or corporate sector, is superb. What really puts Mice Concierge head and shoulders above competition is their outstanding level of customer service. They consistently go over and beyond, often having to deal with lots of last minute changes. They do this with professionalism and efficiency which enables me to concentrate on delivering excellent customer service for my customers.
Collette - Head of Strategic Events - Software
Hi Andrew, just on a call with one of our platinum partners who says he is super-impressed with MICE Concierge and would definitely recommend you as a platform provider of conferences. He says he has now attended many virtual conferences and your platform and support were second to none! CEO - UK Association.
CEO - National Association
The team at MICE Concierge are an invaluable support to myself as an events organiser. Anna has a real understanding and appreciation of my specific (and often complex!) requirements and I always receive speedy response rates and regular updates on projects we work together on. In addition to the online accommodation booking system the team are only too happy to speak to my delegates on the phone, providing a personalisation which takes the service to another level.
Fiona - Events Organiser - Association
Working with MICE Concierge for our Conference was a unique experience. It started with a humble presentation but delivered in such an enormous way. They provided the best customer service, quick with actions and responses; nothing was too much of an ask, always making us feel that we were their No 1 customer. The training given to our team was superb and ensured we were ready for our event, but safe in the knowledge that the MICE team was there providing full support on the day. Thank you MICE Concierge for helping make our Conference such a success. We have started a great relationship and will continue our online journey together into the future.
Chantelle – Head of Events
My own experience of working with MICE has been very positive, and particularly in coming back to our first in-person event post-Covid. Kay and Anna went above and beyond to accommodate every request, however difficult or last minute it was. And we didn’t have any issues at any of the hotels to my knowledge, which his testament to their organisational skills. I would be happy to recommend their services to other event professionals. Having them looking after the accommodation frees us up to focus on the many other areas of organising our annual conference. They have the time and expertise to accommodate our many last minute and varied requests. And this is invaluable when we have so many other pressures on us leading up to our events.
Isabelle – SCTS
It’s the little things that make all the difference, knowing that a team of people you trust have got your back.
Jane – Alzheimers Disease International
Their professionalism and ‘ready to help’ attitude has massively reduced our ever increasing workloads. Nothing is too much trouble. I would certainly recommend them to other businesses and organisers as a perfect business solution.
Debbie – BEVA

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Mice Concierge
Unit 1-3, The Glover Centre,
23-25 Bury Mead Road,
Hitchin,
Hertfordshire,
SG5 1RP,
UNITED KINGDOM
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