Mice Concierge

We combine customer service, award winning technology and a strategic approach to delight clients

How we work

We’re aware of the challenges that a constantly changing industry environment presents, and our aim is to hold steady and deliver a smooth delegate journey, heightened engagement and facilitate advanced delegate communications and networking.

We do this by combining the best processes, the latest technology, a thorough knowledge of our craft and the latest skills to deliver excellence across all areas of our business.

We deliver excellence across all areas of our business

We evolve and respond to our clients needs and the conditions of the industry

Your trusted and experienced partners

As a proactive and dynamic team, we evolve and respond to our clients’ needs and the conditions of our industry. Our aim is to become your trusted partners and advisors, to go on the journey to success with you, and for you to benefit from our insights, skills and experience.

We’re committed to delivering an elevated service and combine this with the use of digital communications for better connectivity, accuracy and speed. We will never abandon you to the vagaries of technology, and we’re always accessible and supportive throughout the life of a project

We can do more to help you deliver more

The power of events has never been greater and more needed, and having the knowhow to execute all three event delivery models successfully has never been more important. We are a long-standing, experienced, full-service event management company with an enviable background working with professional associations, pharmaceuticals and life sciences organisations.

We also have a great track record within financial services, technology and other sectors. Whatever part of our services portfolio you’re interested in, be assured we will add value, reduce stress and exceed expectations.

Having the knowhow to execute all three event delivery models successfully has never been more important

What works best for you?

Having the knowhow to manage, execute and deliver all three event models has never been more important. Our capabilities include In-person, virtual and hybrid models, enabling our clients to more effectively push their events into the future.

LIVE

We are expert logistic hosts, proficient project developers and talented event producers.

We’ve delivered hundreds of hugely successful events across the UK and internationally, including large professional association meetings and congresses, internal conferences, strategic corporate meetings, exhibitions and full global training programmes.


VIRTUAL

As the events industry has evolved, we have become a leading provider of engaging online events, and we’re particularly active in supporting the event participants and speakers through the onboarding, tech-check and rehearsals process.

Our experienced producers help to craft and develop content, whilst our technology team ensures better connections and a smooth flow throughout.

 

HYBRID

We are fully aware that hybrid solutions can extend the life, geographical reach, ROI and potential engagement of an event, but these combo solutions can prove troublesome – particularly if you’re working with separate live and virtual teams.

Our live and virtual teams work seamlessly together to deliver really effective hybrid solutions, ensuring that, no matter how your delegate joins an event, they have the same high-quality and engaging experience.

 

Meet our management team

Andrew Bowers

Managing Director

Andrew Bowers

Anna Hellawell

Lead Conference Project Manager

Charlotte Davies

Kay Bowers

Conference and Events Project Manager

Kay Bowers

Becky Jennings

Conference Project Manager

Anna Hellawell

Charlotte Davies

Finance Manager

Becky Jennings

Our values

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FORWARD THINKING

We are digitally enabled. We continue to embrace and stay at the forefront of the latest event technology in all aspects of our delivery for all the benefits it can bring. Improved responsiveness, internal efficiencies, and precision in managing all types of events means a better experience and better value.

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Quality Service

Digital event management solutions are nothing without exceptional customer service – something you’ll find in all areas of our portfolio. Our people are our greatest asset and they continue to exceed client expectations, all day, every day.

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We care

We are passionate about delivering excellence and are totally committed to building relationships that last. Commitment to excellence is in our DNA and our instinct for ‘going the extra mile’ results in better value and better outcomes for our clients.

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Partnership

We understand the importance of trusted relationships. Our fluid and adaptable team regularly works across blended teams of clients and suppliers, both virtually and in-person. Partnership, collaboration and respect are at the heart of everything we do.

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MORE VALUE

We’re aware that budgets need go a long way and so our focus is always on maximising the impact of your budget to give you the best quality possible at the fairest price.

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Results Led

We align with and support our clients’ goals, whether that’s in terms of value, quality, time or level of engagement.

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