Event accommodation and meetings services. Driving change for digital, hybrid and live events with Event Tech and Expertise.
About2020-08-06T10:12:11+01:00

About Us

Good eggs. Good values. Good business

Our Mission

We use customer service, award winning technology and a strategic approach to delight clients.

We respect people, we are partners, we are committed to achieving our individual and collective goals.

Since 2012, MICE Concierge has been built a winning culture around strong core values that puts the customer at the heart of what we do.

We have embraced the power of technology to drive our services and we have over 22 years experience too so we understand the challenges faced by events teams, conference producers and marketing departments when delivering their events.

We know that our clients are under more pressure than ever to deliver more and now, especially, are required to do more with less.

So, whether you are looking for a more strategic approach, struggling with not enough hours in the day, reviewing your current supplier, working with a shrinking budget or some other challenge in your business, you are going to need to be talking to people that can understand your issues and be the support you need to resolve them.

Our Values

Our Team

Andrew Bowers

Managing Director

Anna Hellawell

Account Manager

Kay Bowers

Senior Conference and Events Manager

Charlotte Davies

Finance Manager

Tony Brinsden

Conference and Events Manager

Kirsty Gower

Conference and Events Manager

Terrie Austin

Conference and Events Manager

Hannah Large

Conference and Events Manager

Hennie, the Wirehaired Viszla

Top dog

Our Services

FAQs

IS YOUR TECHNOLOGY COMPLIANT WITH PCI DSS REGULATIONS AND GDPR?2020-03-09T11:09:37+00:00

Yes. All our technology is fully compliant with GDPR legislation and our payment gateways are PCI DSS complaint Category 1.

DO YOU OFFER A COMBINED VENUE FINDING AND MANAGED ACCOMMODATION SERVICE?2020-04-28T13:52:21+01:00

Yes. Combining venue sourcing with our uniquely designed and professionally managed accommodation service is one of the best moves clients can make because it can give them economies that are not available if these elements are provided seperately.

DO YOU ONLY WORK WITH HOTELS?2020-03-09T10:54:30+00:00

No, there are a wide variety of venues available including Universities, National and International Conference Centres, training centres, unusual venues and outdoor spaces.

WHERE ARE YOU BASED?2020-03-09T10:56:46+00:00

MICE Concierge are a Limited Company registered in the United Kingdom and our trading office address is: Unit 20, The Glover Centre, 23 – 25 Bury Mead Road, Hitchin, Herts. SG5 1RP.

CAN I JUST USE YOU FOR VENUE FINDING ASSISTANCE FOR A SINGLE MEETING2020-03-09T11:02:48+00:00

Yes – We welcome all enquiries from a single meeting booking request all the way up the full review and implementation of an SMMP (Strategic Meetings Management Programme) for clients with multiple meetings throughout the year.

CAN I GET A LOGIN FOR YOUR EVENT SOFTWARE2019-08-30T09:49:14+01:00

Yes. Your log in gives you access to a range of reports and data to assess and analyse your event performance.

ARE YOUR SERVICES FREE?2020-03-09T11:06:41+00:00

Our accommodation and venue sourcing services are offered as a free service(T’s and C’s apply). Individual pricing options are available for clients requiring our event management services such as registration services.

I’M A PCO, CAN I WORK WTH YOU?2019-08-30T09:48:18+01:00

Yes. We work with many PCO’s to deiver the specialist services they need.

DO YOU WORK GLOBALLY ?2019-08-30T09:47:56+01:00

Yes. Our relationships with our industry partners extend around the globe and the processes we employ work equally well for events at home or internationally.

CAN I GET A STANDALONE HOUSING SERVICE2020-03-09T10:52:16+00:00

Yes. We have a dedictated and market leading housing platform specifically for managing complex housing requirements for conferences and congresses from 50 to 50,000 attendees. The service is available to event organisers of city wide events who want a professioanlly managed, independent, service for their event.

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