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The team at MICE Concierge are, to put it simply, brilliant. From our initial meeting with the team we knew our hotel and group booking needs were in safe hands. No job is too big or too small and Anna and her team are always impressively quick to turn round and send over proposals and information. From events with 800 bedrooms to a simple 10 bedroom booking the service received is consistent and timescales do not change. The proposals are very easy to read and take in an the team are always on hand with any last minute changes (we have a lot of these!), I know it’s a cliché but they really are an extension of the team. Simply put, MICE are awesome.

The team at MICE Concierge are fantastic to work with. We often turn around events in quick succession here and MICE concierge are excellent in providing end to end support with venue finding and booking, both in London and across the UK. My whole team have had the same level of service from MICE concierge and they are now our go to venue / accommodation support team.

I first started working with the Mice Concierge team when I was Operations Director for a large-scale commercial event’s company. When I moved over to client side / in-house corporate, I continued working with MICE because their knowledge of the B2B events industry, be it agency, association or corporate sector, is superb. What really puts Mice Concierge head and shoulders above competition is their outstanding level of customer service. They consistently go over and beyond, often having to deal with lots of last minute changes. They do this with professionalism and efficiency which enables me to concentrate on delivering excellent customer service for my customers.

Hi Andrew, just on a call with one of our platinum partners who says he is super-impressed with MICE Concierge and would definitely recommend you as a platform provider of conferences. He says he has now attended many virtual conferences and your platform and support were second to none! CEO - UK Association.

The team at MICE Concierge are an invaluable support to myself as an events organiser. Anna has a real understanding and appreciation of my specific (and often complex!) requirements and I always receive speedy response rates and regular updates on projects we work together on. In addition to the online accommodation booking system the team are only too happy to speak to my delegates on the phone, providing a personalisation which takes the service to another level.

Working with MICE Concierge for our Conference was a unique experience. It started with a humble presentation but delivered in such an enormous way. They provided the best customer service, quick with actions and responses; nothing was too much of an ask, always making us feel that we were their No 1 customer. The training given to our team was superb and ensured we were ready for our event, but safe in the knowledge that the MICE team was there providing full support on the day. Thank you MICE Concierge for helping make our Conference such a success. We have started a great relationship and will continue our online journey together into the future.

My own experience of working with MICE has been very positive, and particularly in coming back to our first in-person event post-Covid. Kay and Anna went above and beyond to accommodate every request, however difficult or last minute it was. And we didn’t have any issues at any of the hotels to my knowledge, which his testament to their organisational skills. I would be happy to recommend their services to other event professionals. Having them looking after the accommodation frees us up to focus on the many other areas of organising our annual conference. They have the time and expertise to accommodate our many last minute and varied requests. And this is invaluable when we have so many other pressures on us leading up to our events.

It’s the little things that make all the difference, knowing that a team of people you trust have got your back.

Their professionalism and ‘ready to help’ attitude has massively reduced our ever increasing workloads. Nothing is too much trouble. I would certainly recommend them to other businesses and organisers as a perfect business solution.