Mice Concierge

We confidently and consistently deliver to the highest
standards across a broad range of event requirements;
be that live, hybrid or virtual

OUR EXPERTISE

Congress

We neutralise the many pain points that associations face working with professional and medical associations on congress events, and it is the cornerstone of our business. In the past 5 years alone we’ve delivered over 300 events for 50 different associations, and so we’re immersed in the challenges that professional associations face.

We work in partnership and collaboration to blend seamlessly with your team to help you deliver flawlessly, and you can draw on our extensive portfolio of targeted ‘congress support’ to neutralise the many pain points that associations face when delivering an event. You will have control at all times, but enjoy the benefits of working with an experienced, like-minded team in the areas where you want and need support. We’re proud to say we understand the nature of what a congress is there to do.

It might be registration and microsite services, or you want an app designed? You may think a virtual event would be the best solutions to help you extend your audience engagement, or you need a specialist to manage large allocations of accommodation or an expert with in-depth knowledge of venue sourcing and contracting? You may only need an onsite team for delegate management and badging but whatever you want you’ll know you can count on the team at MICE Concierge. We’re flexible, have deep knowledge and years of experience, have tried and tested systems with best-in-class technology.

We’re proud to say we understand the nature of what a congress is there to do, the structure, cultures, committees and boards, the membership organisations, payment methods, security, speaker rehearsals and compliance and challenges with organisational governance. When you work with the MICE Concierge team you can draw on our expertise whenever you need it. We’ll step up and step in so you can feel confident that the job will be done right.

We are immersed in the challenges that associations face

We consistently deliver to the highest standards across a broad range of event requirements

Meetings & Events

Steeped in events industry experience, with organisational skills running deeply in our veins, we confidently and consistently deliver to the highest standards across a broad range of event requirements; be that live, hybrid or virtual. We are logistic experts and venue gurus, and as a digitally enabled business that deploys new technology to make internal processes smoother and more efficient, our clients benefit from easy access to real-time status reports for the lifetime of the event.

We’ll bring our knowledge and insight to bear in the search for your perfect venue or hotel and use our tried and tested negotiation skills to tie down the best possible contract. You can hand over your accommodation allocation and management confident in the knowledge that every delegate will be in the right place at the right time to make their stay exceptional.

And if live isn’t the right solution, we can develop and produce an exceptional virtual or hybrid event.

And if live isn’t the right solution, or you want to extend your audience engagement, we can develop and produce an exceptional virtual/hybrid event solution (link to virtual/hybrid pages). Should we be delivering one service, working as part of an extended team or taking full-control, our project managers are always professional, collaborative and focused.

Our fantastic client feedback working across road shows, internal meetings, sales conferences, company celebration events, team-building and product launches speaks for itself. We put your needs and objectives at the heart of everything we do, and we always aim to deliver an exceptional delegate experience on your behalf.

CLIENT TESTIMONIALS

Meetings Management

Live or virtual, with our extensive experience and specialist skills we have a clear blueprint of how a preferred meetings programme should be developed and delivered. We will work with your existing team or help you to create a new meetings management policy – for national or international programmes.

We will then source solutions that deliver consistently against brand standards, be fit for purpose, be of appropriate quality, adhere to CSR and sustainability guidelines and have appropriate technologies installed as standard. We’ll negotiate across the piece to ensure you receive best value and better control of your bookings and your budget. Whether you are a booker, a meetings organiser or a corporate manager, we’ll adhere to your policy guidelines, deliver an outstanding solutions at the best price possible.

We have a clear blueprint of how meetings programmes should be delivered

Communications play a key role in the delegate experience

Digital Communications

Communications play a key role in enriching the delegate experience. From first touch to post event survey, memorable communications play a key role in enriching the delegate experience. A well-planned and effectively managed campaign can add impact and excitement, encourage registration and engagement and allow delegates to tailor and personalise their experience.

With our innovative technology we can also encourage interaction way before the event has even started, and also provide valuable insights and information for the event stakeholder. From original event branding reflected in the website build, emails, on-site graphics, and support with agenda design, event content, video production and post-event asset sharing, MICE Concierge can offer a full range of services.

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