OUR SERVICES
From venue search and logistical management through to virtual event tech set-up, rehearsals and event promotion we can meet your needs and work as your trusted partners.
Accommodation
Management
This is the jewel in our crown, because nobody does accommodation services for big events quite like us. Over 25-years we’ve crafted the most comprehensive service that takes the load off busy clients and improves delegate satisfaction substantially. No matter how small or large your event, you will be in safe hands with MICE Concierge.
We bring our substantial knowledge of big event accommodation to bear, combined with our slick, quick and reliable technology to put delegates in the rights hotels, increase networking, manage the requirements of speakers and look after sponsors and VIP’s – and to cap it all we’ll help you reduce your costs.
Venue sourcing sounds simple but finding the right solution doesn’t happen by accident. Our proven system quickly and reliably turns what can become a challenge into a simple, time and money saving process.
We do all the hard work for you in finding, securing, negotiating and accurately contracting with the RIGHT venue for your event and your delegates. When you bring us on board, you’ll also enjoy working with our team of specialists, who can use their destination knowledge and event experience to leverage negotiations in your favour. We also give you access to our technology for full visibility of your event metrics, so you’ll be in control from start to finish, and supported by our team throughout.
Our project managers and producers LOVE to deliver exceptional delegate experiences, be that Live, Virtual or Hybrid. So, whether you’re planning a congress, an individual event or conference, or a series of strategic meetings that need highly creative content, we’ll bring the expertise and support needed to take things to the next level.
We’ll become part of your extended team, align with your systems and collaborate with all your suppliers because we understand that every client has their own way of working. We’ll get on top of your KPI’s and make it our mission to leverage the most value, delight your delegates and exceed your expectations. We’ll do more so you can do less.
Delegate Registration
Many benefits can flow from a well executed registration process. It can be a first touch of the event experience for delegates, deliver better quality insights for the client, help improve efficiencies in event delivery and provide heightened data security.
Registering delegates for an event is the start of an exciting journey for many, and it is also often the beginning of the project delivery process from a logistics perspective. Our integrated system allows access to software with the widest feature set on the market today. This is combined with the support of our team of experts with many years of experience of designing and delivering registration systems for all types of events, so that our clients can achieve more and do more to delight their attendees.
Event Marketing
Event marketing is about more than advertising and promotion. Understanding channels, segmentation, the customer journey from first touch through to arriving at the event, pricing strategies and social media are all integral parts of the solution. You can generate excitment, connect a community and heighten engagement long before anyone walks through the door – as well as run campaigns to push registrations or sales in the process.
Knowing your goals, setting objectives and then using tried and testing marketing practises to deliver on your commercial objectives for increasing revenues and growth is what sets us apart from the rest. Our customer centric focus is on increasing attendee numbers and the associated increases in income, year after year.
Onsite Service
We use some of the most innovative software in the events industry to manage onsite registration, and when used by our our skilled onsite event teams, we can deliver an exceptional delegate experience. Our event managers use the latest RFID Technology and other automated badging systems to improve delegate flow on arrival and use tracking software to enable organisers to spot and interpret delegate behaviour, maximise ROI and delight their audiences.
We’ll work with you in the planning process to identify other onsite services that you may require including Meet & Greet, Transfer Services, developing and organising Dine-Arounds, Speaker & VIP support etc. We’’ll use our local knowledge and contacts to ensure best efficiency and a quality solution at a fair price. We will become part of your onsite team; delivering key services, problem solving and solution finding to help you deliver a flawless delegate experience
WHAT OUR CLIENTS SAY
